• Breakdown Partners :
  •  Breakdown Partners: AA
  • Breakdown Partners: RAC

Meet the Team


Sarah Smith - Director

Sarah's Picture
Sarah is one of the directors of the business and looks after the finances and finer details behind the scenes, she helps out in front of house when needed and the general running of the business. Sarah enjoys running through mud in her spare time, caravanning and looking after her 2 busy daughters.

Charlotte Redden - Receptionist

Charlotte is our receptionist; she has a fantastic customer service background and is great with our customers. You can find her on the front desk alongside Ian or answering the phones. In her spare time she enjoys spending time with her young family

Ian Jefferys - Service advisor

Ian's Picture
Ian has been in the trade for 36 years and has been with us for 3 years now. He is an experienced advisor and can help with any issue. You will find him on the front desk with Pippa greeting customers as they arrive. Ian also enjoys his football and likes to attend all the games he can!

Kevin Whyte - Senior service advisor

Kev is an experienced and helpful advisor, you will find him in reception where he helps assess the vehicles we have through and establish what they need. He has been with us 10 years and knows most faces through the door delivering a high level of service. Kev also looks after and manages our fleet customers and their vehicles. Kev has 2 lovely boys and is big into his football (and all that comes with watching it)
Kevin's Picture

Mark Graham - Garage operations manager / MOT tester

Mark's Picture
Mark is our main point of contact in the workshop; he helps things run smoothly and shares the load. He has been in the trade for 26 years and has been with us for 16 of those! Mark is also an MOT tester, testing for 9 years and helps out in there when he is needed. Mark likes his holidays, copious amounts of tea and a spot of bird watching!

Robert Shields - Technician

Rob is another of our workshop technicians; he is our first port of call for a quick job like bulbs or wipers and spends the majority of his time servicing. He has been with us for more than 7 years now and started as an apprentice in the tyre bay. Rob enjoys playing computer games and tucking into a big breakfast sarnie on a Saturday.
Rob's Picture

Liam Darlington - Technician

Liam's Picture
Liam started with us in our tyre bay where he was soon to start development into another fully qualified technician. He is fully qualified and now an MOT tester! Liam takes on services in the workshop, clutches and anything else he can help with.  Liam is interested in cars outside of work too, takes great pride in his own and joins mark in loving a good cuppa.

Christopher Roden - Bosch Technician, ECU & Diagnostics Specialist

Chris is our technical specialist with more than 10 years experience behind him, 7 of those years spent here with us. He is our ECU remapping specialist, which we have been providing for 2 years now and he carries out most our diagnostics.  He lives with his lovely girlfriend, their beautiful baby boy and their dog.
Chris's Picture

Mark Parton -  Technician

Mark is a fully qualified, experienced technician who has been in the trade for many years.  He joined our team this year.  Mark is a big car fan and attends many car shows.

John Roden - Apprentice Technician

John is our apprentice keen to learn. He has spent some time in the fast fit bay and built his skills up down there and now spends as much time as he can learning in the workshop. He has been with us for a couple of years and is working himself up to fully qualified. John is Chris’s younger brother. He lives with his girlfriend and likes his rock music and often turns up to work with strange coloured hair !
John's Picture

Wayne Lunn - Tyre Technician

Wayne runs our fast fit tyre bay; he is an experienced tyre fitter and has been in his role here for 6 months. Wayne carries out brake work and exhaust  work and will help with workshop work as required.

Belinda Matthews - Cleaner

Belinda has been cleaning up all our mess for the last couple of years now. She’s a bubbly character who keeps all our boys in check!

Emma Jones - Admin support

Emma is our part time administration assistant; she helps with admin duties and on reception. Emma has 2 beautiful daughters and 2 mad dogs!

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